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SA-Plan News

Dear SA-Plan Customer,

 

Thank you for your membership in the Software Assurance Plan. Following our mutual desire to keep your EAS/CAP equipment up-to-date, we are happy to announce that our latest Version 5.2 software, which includes all the FCC rules and changes mandated for compliance by December 2023, is available for download and installation. This message contains the information on how to complete the upgrade.

 

Important Note Regarding the October 4, 2023 National Periodic Test:

Customers are not required to upgrade to Version 5.2 to support this test. Any version 4.x and higher will work; however, Version 5.2 will provide desirable results regarding Triggered CAP Polling™ and the revised textual display of the message. The V5.2 software update is required by December 2023 to conform with FCC rules.

 

The directions for installing V5.2 vary based on the current software version and are outlined and detailed on the download page.

 

IMPORTANT NOTES:

  • Version 5.2 is a two-part installation – both parts must be done in order, to complete the update. The upgrade steps depend on the current software version, and are detailed on the download page.

  • Installation of Version 5.2 software requires a V5.0 Enabling Key license - already installed on any existing V5.0 device

    • IMPORTANT: DO NOT START THE V5.2 UPGRADE PROCESS UNTIL YOU HAVE THE V5.0 ENABLING KEY FOR THE SPECIFIC DEVICE

    • Upgrading from any Version 4.x series, you must enter the license key when prompted. Note: Upgrading from any V4.x series (except for V4.7), requires upgrading to V5.1 before upgrading to V5.2. Detailed instructions are on the website.

  • Entering the V5.2 Download Site

    1. Follow this link: www.digitalalertsystems.com/v5-2-software

    2. You can read all the details or jump to the bottom of the page and click on the blue banner Version 5.2 Upgrade …

    3. Enter the password:  V5rel0426-x1
      (You may wish to copy & paste simply, noting there are no leading or trailing spaces)

 

  1. Version 5.0 Enabling Key (Disregard if upgrading from V5.0)

 

If upgrading from V4.x, you will need the V5.0 Enabling key. If you don’t have this key, please contact support@digitalalertsystems.com. Be sure to include the serial number with your request.

 

If you have any questions, please don’t hesitate to contact us.

sales@digitalalertsytems.com |support@digitalalertsystems.com | telephone + 1 (585) 765-2254

 

Thanks, from your friends at Digital Alert Systems

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